Play Store Error DF-DLA-15: Error While Retrieving Information from Server

Fix Play Store Error DF-DLA-15:  Android is the largest selling operating system these days. With a wide variety of smart phones and a huge number of apps on Google Play Store, Android is being loved by almost everyone. However, recently many users reported to encounter a Play Store Error DF-DLA-15 while downloading or updating applications from Google Play Store. So, in this article, we would be providing various methods to fix Google Play Store Error DF-DLA-15.

While downloading apps from Google Play Store, many users reported an error that said, “App can’t be downloaded. Try again, and if the problem continues, get help troubleshooting. (Error while retrieving information from server. [DF-DLA-15])“. So lets jump directly to a number of methods to fix Google Play Store Error DF-DLA-15: Error While Retrieving Information from Server.

FIX PLAY STORE ERROR DF-DLA-15: ERROR WHILE RETRIEVING INFORMATION FROM SERVER

This section consists of various methods to fix Google Play Store Error DF-DLA-15. You can go through any of them as per your convenience.

METHOD 1: CLEAR CACHE AND DATA OF GOOGLE PLAY STORE

Follow the steps given below to clear cache for Google Play Store:

  • Go to Settings.
  • Scroll down to select Applications/Apps/Installed Apps.

Play Store Error DF-DLA-15

 

  • Select Google Play Store.

Play Store Error DF-DLA-15

 

  • Now select Clear Data and Clear Cache.

Play Store Error DF-DLA-15

  • Now restart your Android smartphone.
  • Try to download the app that was causing the error DF-DLA-15. Hopefully, now you would be able to download app.

METHOD 2: ADD PAYMENT DETAILS TO GOOGLE ACCOUNT

Follow the steps given below to add payment details to your google account:

  • Go to Google Play Store.

Play Store Error DF-DLA-15

  • Tap the Menu from the lower left corner.
  • Here, select Account option.

Play Store Error DF-DLA-15

  • Select the first option: Payment Methods.
  • Now select the option Add Credit or Debit Card.

Play Store Error DF-DLA-15

  • Enter your card details and save.
  • Try to download the app that was causing the error DF-DLA-15. Hopefully, now you would be able to download app.

METHOD 3: REMOUNT SD CARD

Follow the steps given below to remount SD Card to fix Google Play Store Error DF-DLA-15:

  • Go to Settings.
  • Scroll down to select Storage.
  • Select Unmount SD Card.

Play Store Error DF-DLA-15

  • Now try to download the apps from Google play store.
  • To restore SD Card: Go to Settings > Storage > Remount SD card.
  • This should fix play store error DF-DLA-15.

METHOD 4: REMOVE YOUR GOOGLE ACCOUNT

  •  Remove your Google account from the phone.
  •  Clear the cache and data from the google play store app.
  • Clear the cache from google play store services app.
  • Reboot the phone.
  • Add your google account to the phone.
  • This method has also worked for a good number of users.

So these were the few methods to fix Google Play Store Error FD-DLA-15: Error Retrieving Information from server. Hope you liked this article on How to Fix Google Play Store Error DF-DLA-15. In case of any queries or concerns, feel free to ask via comments.

Akhil Prajapati